Shipments and returns

DOMESTIC SHIPMENTS

For orders received prior to 14:00, we aim to despatch goods on the same day as the order and may deliver by Second Class Royal Mail or Courier within the UK mainland. Delivery is charged at £3.95 (plus VAT) on orders under £30.00 and orders over £30.00 are delivered free of charge. Guaranteed next working day delivery (Northern Ireland normally 2 days) is charged at £7.95 (plus VAT) with before noon delivery available and charged at £12.95 and delivered by Special Delivery or Courier. Trackable delivery is charged at £5.95 (plus VAT) and delivered by Recorded Delivery or Courier.

EUROPEAN SHIPMENTS

For orders received prior to 14:00, we aim to despatch goods on the same day as the order and may deliver by Royal Mail Small Packet Post, International Signed for or Courier. Delivery is charged at £4.95 (plus VAT) on orders under £10.00, £6.95 (plus VAT) on orders under £30.00, £9.95 (plus VAT) on orders under £120.00 and orders over £120.00 are delivered free of charge. Shipping time is normally up to 5 working days, however shipments by our standard delivery method (European Delivery) can in extreme cases take up to 23 days.

INTERNATIONAL SHIPMENTS

For orders received prior to 14:00, we aim to despatch goods on the same day as the order and may deliver by Royal Mail Small Packet Post, International Signed for or Courier. Delivery is charged at £9.95 on orders under £30.00, £14.95 on orders under £80.00, £24.95 on orders over £150.00 and £54.95 on orders over £300.00. Shipping time is normally up to 7 working days, however shipments by our standard delivery method (Rest of World Delivery) can in extreme cases take up to 31 days.